People Innovation Excellence

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Developing a Strategic Vision

Top management’s views about the company’s long-term direction and what product market customer business mix seems optimal for the road ahead constitute a strategic vision for the company. A strat...

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Creating a Team-Based Work Environment

Many organizations have realized the great benefits that teams can bring. And hopefully they also realize that it takes great effort to develop a group of individuals into a team that performs at a hi...

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Extraordinary Comeback : Bill Gates

MAKING A PRODUCT IS NOT SO HARD, BUT GETTING paid is another matter—a common plight among entrepreneurs. Some young companies go out of business over accounts receivable alone, but not this one. Mic...

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What is Quality?

Quality starts with understanding customer needs and ends when those needs are satisfied. ‘Is this a quality watch?’ Pointing to my wrist, I ask this question of a class of students undergraduates...

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